Have you seen our knife sets or pictures and want to know more? Read on, check out our web site, e-mail or call us! We always welcome hearing from you.
In this short series of blog posts, I will try to answer your questions and tell you a little more about us and what we do.
Question: What are we most known for? That's easy: Super high-quality and real, honest to goodness, old-fashioned customer service.
Question: How long have you been in business? While Gregg has been making knives for many years as a hobby, Salter Fine Cutlery will have completed its 10th year in business the end of this year.
Question: Where are you located and where are your knives made? We are located in Hawaii, on the Big Island. That's the one you have probably seen with the active volcano. Our knives are a collaboration effort between 2 craftsmen. The blades are hand-forged in Japan by independent, traditional blade-makers who make the blades using our own custom designs and finish specifications. The handles, boxes and stands are all made here in Hawaii by the owner/craftsman, Gregg Salter. We have known and visited each of our blade-makers for many years; and have great working relationships with them.
Question: Who should I contact if I want to place an order or have a question? Gregg is usually in the workshop. I enjoy helping with your questions, the blog, and dreaming up designs for our chef and steak knives. While you can talk with either of us, it is best to start with me because I can usually hear the phone! Ask for Marie, or just start talking when one of us answers.
I am Gregg's wife, muse, cook, master-of-the-kitchen, chief bottle-washer, and general helper. Gregg designs our collectible and hunting knives, all handles, boxes, stands and in short, does all the 'heavy lifting'.
You can learn more about us by checking out the pages listed in the 'footer' of our web site.
Send a comment with YOUR questions and I will answer them in the next part of this series.